Delegate Management Delivered by Premier Connects
While our Event Management team scopes and oversees delegate strategy, delivery is handled by our specialist division, Premier Connects. From bespoke registration platforms and branded communications to on-site check-in and support, Premier Connects provides the tools and expertise to manage delegates with precision and care.
You’ll benefit from a fully integrated service, with our teams working together to ensure delegate management is aligned with your wider event goals.
Delivering a Seamless Delegate Experience
Delegate management begins long before your event goes live. Our Event Management team works with you to define the delegate journey, understand your audience, and identify key touchpoints. From the first invitation to the final thank-you message, we ensure every interaction is smooth, branded, and aligned with your event goals.
We collaborate closely with Premier Connects to deliver the right tools and processes for your event. This includes registration platforms, branded communications, accommodation coordination, and on-site check-in systems. Whether you're hosting 50 guests or 5,000, we make sure every delegate feels informed, welcomed, and supported.
On the day of your event, we oversee the delivery of delegate services to ensure everything runs smoothly. From managing help desks and signage to troubleshooting last-minute changes, our team is there to maintain flow and resolve issues. After the event, we gather feedback and provide insights to help you improve future delegate experiences.
Delegate Journey Planning
Mapping out the delegate experience
Defining audience segments and communication needs
Advising on registration flow and data capture
Aligning delegate experience with event format
Planning for accessibility, travel, and accommodation
Building a timeline for delegate communication
Platform and Processes
Delivered in-house by the team at Premier Connects
Registration platforms and event apps tailored to your event
Branded email invitations and reminders
Data privacy and GDPR compliance
Check-in systems and on-site tech
Real-time reporting and analytics
On-Site & Post-Event
Ensuring delegates are supported throughout the event
Coordinating staffing and guest support teams
Managing help desks, signage, and delegate flow
Handling last-minute changes and troubleshooting
Gathering feedback and post-event insights
Advising on future improvements and retention strategies
Our Suite Of Event Management Services
Every event is unique and so is the way we manage it. From venue sourcing and delegate logistics to international coordination and incentive travel, our Event Management team brings together the right services to meet your goals. Explore our specialist offerings below to see how we support corporate organisers with tailored, end-to-end solutions.
Get in touch - Chat to one of our team & get a quote!
Complete Our Contact Form: Share your event details and start planning together. Our team will review your information and get back to you swiftly to discuss how we can make your event successful.
Book a Discovery Call: Understanding your requirements on a Teams call is often easier than several emails. You can book a call at a time to suit you by Clicking Here.
Send Us an Email: If you prefer writing down your ideas, send us an email. We’re excited to read about your event and will respond with how we can help, plus some initial ideas to get the ball rolling. Click Here.
Give Us a Call: Ready for a chat? Dial 0116 202 9953 and speak directly to one of the team.
people. pride. passion.
We have a partnership mindset, our team are an extension of your team
Latest Blogs & News
Stay up to date with the latest insights, event trends, and behind-the-scenes updates from the Premier Events team. From expert advice to real-world event highlights, our blog is where we share what’s shaping the future of live, virtual, and hybrid experiences.
